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Supports following use cases:
Customer | Location | Description | Status | USSD Interface | Self Service - Mobile | Self Service - Web | Mobile Wallet | Agent |
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Financial Institution Name | Country | Overview of Requirements | Processes to be supported | Processes to be Supported | Processes... | Processes... | ||
Musoni Services | Android-based client being built by JP Morgan | |||||||
Grooming MF | Nigeria | |||||||
Upscale Consultancy Services | For the NBFC, they need to do a lot of pre-boarding for their client (lead generation) via self-service channels. | Self Service Mobile App - direct sales app which will allow for clients to apply for and upload KYC documents for loan applications. | Self Service Web App - direct sales web app which allow clients to apply for loans. | |||||
ePay Kenya | Kenya | |||||||
PayGoSol (Ensibuuko) | Uganda | |||||||
Omexit | Kenya | Building USSD application and front and back-end for one of clients. Too steep of learning curve to understand all of Mifos X so just started building apps. Plans to port over to Mifos X/LF |
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CashCare India | India | E-commerce credit services | Access to customers to view their basic details and do a lot of self service activities from their machines. | |||||
Elevate Africa | Inbound SMS | Self-Service via USSD or SMS, i.e. send shortcodes to number to retrieve account balances, etc. |
See Self Service Portal (Client-Level APIs) for current design.
# | Title | User Story | Importance | Notes |
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1 | Short identifier for the story | Describe the user and what they are trying to achieve | Must Have |
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2 |
Include any mockups, diagrams or visual designs relating to these requirements.
Below is a list of questions to be addressed as a result of this requirements document:
Question | Outcome |
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(e.g. How we make users more aware of this feature?) | Communicate the decision reached |