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1. Day 1 Grameen Head Office, Bangalore - April 22, 2013    Talk with Arun (head IT), Product OPs, MIS & Finance, Mifos demo
2. Day 2 Grameen Field Visits, Bangalore - April 23, 2013      Visit 2 Center meetings and Branch office
3. Day 3 Grameen Head Office, Bangalore - April 24, 2013    Talk with CEO, IT, Audit, Analytics (PPI)
4. Visit Chaitanya, Bangalore - April 25, 2013                          Talk with CEO, IT, demo of Delphix
5. Missions of Hope, Nairobi, Kenya - April 30, 2013               Talk with Esther (manager), Samuel and Ryan (sys admins) and visit 3 center meetings
6. Juhudi Kilimo, Nairobi, Kenya - May 2, 2013                        Talk with Gilbert Ambani, CIO
7. Jitegemea, Nairobi, Kenya - May 3, 2013                             Talk with Polly Gikonyo - IT mgr, Joe (finance), John - CIO (Advisory Services)
8. Musoni, Nairobi, Kenya - May 3, 2013                                  Talk with Stanley Munyao (COO) and Charles (IT officer)

Interviews

These interviews were conducted to learn how Mifos users currently use their existing software, what processes they follow, what they like about Mifos and what they would like to see improved.

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