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- Physical verification of a center or client, BM can draw a map using google map and GPS coordinates to show location of each client.
- Start from branch and trace path to the client.
- Then put this map in client record so they can view it.
- From Head Office, get map from branch to client.
- Jado: also want maps to visualize concentrations of poverty or lack of repayments.
SMS
- Revolutionary towards go-green initiative
- Do e-receipts instead of paper
- 1 year spend 100,000 Rs for receipt printing at Digamber
- If receipt doesn't match - can detect fraud easily
- If client pays 100, only gets receipt of 80 - client will recognize that
- If value doesn't match, client can call toll-free helpline that is available from that text to detect that fraud.
- Direction interaction with client in the field.
- Immediate alerts to let clients know that staff have left and are shouldn't be hosting meeting (prevent fraud from staff)
- Balance etc.
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- Templates vary region by region - only want name and details
- Regulator requires to tell each and everything in local language.
- Need different template per branch based on language
GPS
- Check position at actual time of in which payment has been received
- If can trace location through GPS, that is traceable
- Upload photo with stamp that tells actual location
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