Design Documents and Mockups
Personas (modified May 6, 2013) - description of microfinance roles and their tasks, modified slightly after trip to India/Kenya
Workflow PPT (Apr. 8, 2013) - draft workflow for Mifos X. Design includes a dashboard specific to each user, details to be fleshed out. If you run the PPT doc in presentation mode, you can click the links showing proposed workflow.
- 4/8 - added pages at end for Collection Sheet Entry and Loan Approval
Workflow (PDF) (Apr. 8, 2013) - same document as PPT, except you won't be able to follow links.
- (May 29, 2013) - added tabs to client pages for various loans, links to loan pages and loan approvals. Note disabled "Approve Loan" on loan pending approval for user who cannot approve and notices that appear when it's clicked.
- (May 28, 2013) - Clickable PDF (in progress). Click anywhere the "hand" icon appears. Take a look at: Clients, Loans, Admin: Users, Search (click on All, Search - only works from Branch Mgr dashboard). Mifos logo takes you back to top. Caveat: this is a work in progress, these are ideas, not everything is linked up yet.
Hi-Fidelity Page Images (May 17, 2013) - using the latest Mifos X UI background, updated dashboard and client pages to hi-fidelity
User Research
Mifos User Research Report, May 10, 2013 Compilation of UX issues from phone interview and on-site visits over the past 4 weeks.
On-site Visits
- Day 1 Grameen Head Office, Bangalore - April 22, 2013 Talk with Arun (head IT), Product OPs, MIS & Finance, Mifos demo
- Day 2 Grameen Field Visits, Bangalore - April 23, 2013 Visit 2 Center meetings and Branch office
- Day 3 Grameen Head Office, Bangalore - April 24, 2013 Talk with CEO, IT, Audit, Analytics (PPI)
- Visit Chaitanya, Bangalore - April 25, 2013 Talk with CEO, IT, demo of Delphix
- Missions of Hope, Nairobi, Kenya - April 30, 2013 Talk with Esther (manager), Samuel and Ryan (sys admins) and visit 3 center meetings
- Juhudi Kilimo, Nairobi, Kenya - May 2, 2013 Talk with Gilbert Ambani, CIO
- Jitegemea, Nairobi, Kenya - May 3, 2013 Talk with Polly Gikonyo - IT mgr, Joe (finance), John - CIO (Advisory Services)
- Musoni, Nairobi, Kenya - May 3, 2013 Talk with Stanley Munyao (COO) and Charles (IT officer)
Interviews
These interviews were conducted to learn how Mifos users currently use their existing software, what processes they follow, what they like about Mifos and what they would like to see improved.
- Al Majmoua, Lebanon, IT Manager - April 3, 2013
- SECDEP, Philippines, Executive Director - April 3, 2013
- Digamber Finance, Jaipur, Executive Director - April 5, 2013
- Intrasoft, Mombasa, 3rd Party MFI IT Support - April 12, 2013
- Adhikar, Orissa, Indi, IT Manager, April 12, 2013
Photos of India and Kenya Trip
Bangalore and Nairobi Visits |
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