The system is installed and employees need to understand how to use the system. We have developed sample policies and procedures to help this discussion. The organization must:
- Train new employees on Mifos. What will the process be? How will this work?
- Identify ongoing training needs for existing employees and ensure those needs are met.
- Identify and implement measures for evaluating training success and gaps in training
- Document how Mifos fits in with all operations within the financial institution outside of the IT team
- Follow this link to find a Sample Policy Manual that the organization can customize to fit their own organization.
- Follow this link to find sample Operational Procedures that can be customized to fit the organization and to train employees.