Client Life Cycle Statuses

Client Life Cycle Statuses

This page details the Client Life Cycle Statuses and the transitions between the various statuses.

On this page:

 

   

Action

State

Action

State

Create client

Pending for approval

Activate

Active

Close

Closed

Reject

Rejected

Withdrawn by client

Withdrawn

Delete

Deleted

Reactivate

Active

 

 On creating a new client, it moves into the  "Pending for approval" state. From the approval state, it can undergo the following transitions:

  • On clicking on "Activate", the client gets "Active".
    OR

  • On clicking on "Close", the client gets "Closed".
    OR

  • On clicking on "Reject", the client gets "Rejected".
    OR

  • On clicking on "Withdrawn by client", the client gets "Withdrawn".
    OR

  • On clicking on "Delete" the client gets "Deleted". Once a client gets deleted, it won't show up anywhere in Mifos X.

  • If the client is in the "Closed" state, it can be "Reactivated" to make it "Active".

  • If the client is in the following states: Rejected/Withdrawn/Deleted, it cannot be Activated again. 

 

NOTE: For the actions mentioned below, we need to update reasons as mentioned below in the Code Values (for more information, navigate to Admin >> System >> Code) : 

Action

Reason

Action

Reason

Close

Client closure reason

Withdraw

Client withdrawal reason

Reject

Client Rejection reason

 

Link for Reference: Manage Clients

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