How to Close a Term Deposit Account

Owned by Laurie Wilmot (Unlicensed)
Last updated: Mar 16, 2019 by Massabe Lydiane

A term deposit account may be closed once the lock-in period has past. If the term deposit is closed prior to the length of time agreed by the client, a penalty may be applied to the interest paid to the term deposit. If the term deposit has reached maturity, the full interest amount will be paid upon closing.

On this page:

To close a term deposit account

Locate the term deposit account by viewing the client that holds the saving account and clicking on the term deposit account under Saving Account Overview.

  1. Select Premature Close from the action bar.
  2. On the Premature Closure of Fixed (or Recurring) Deposit Account form:
    1. Select Premature Close date from the calendar pop-up.
      Valid dates range from the date the account was opened to the current date.
    2. Click Submit.
      The system will calculate and display the Maturity Amount.
    3. Select an Action from the list.
      Available actions are: Withdraw deposit, Transfer to Savings and Re-invest. 
    4. Type a descriptive Note.
    5. Click Submit.

The term deposit will be closed. Its balance will be zero and its status will be Closed.

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