Style Guide for Documentation

Style Guide for Documentation

Purpose

The purpose of this page is to collate decisions and to provide guidance with respect to terminology and language usage in preparing Mifos X platform and Community App documentation.

General Approach

Follow the Microsoft Manual of Style. Most of us seem to have access to Version 3.0. If you would like a copy, please notify Ed or Dayna.

Terminology (Specific to Mifos)

Correct termDiscussion
financial institution

Financial institutions are Mifos platform / Mifos Community App customers and potential customers. When referring to financial institutions in documentation NOT use:

  • MFI
  • organization
  • institution
customer

Financial institutions who use the Mifos platform / Mifos Community App are Mifos "customers". Do NOT use the term "client" when referring to Mifos platform / Mifos Community App customers.

clientUse the term "client" when referring to the customers / clients / members of a financial institution.

Usage

 

Suggestions / Questions